Privacy Policy

This Privacy Policy has been compiled to better serve those concerned with how their Personally Identifiable Information (PII) is used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read this policy carefully to understand how we collect, use, protect, or otherwise handle your PII in accordance with our website.

What Personal Information We Collect

When ordering or registering on our site, as appropriate, you may be asked to enter:

• Name
• Email address
• Mailing address
• Phone number
• Credit card information
• Other details to enhance your experience

When We Collect Information

We collect information when you:

• Place an order
• Subscribe to a newsletter
• Fill out a form
• Use Live Chat
• Enter information on our site

How We Use Your Information

We may use the information we collect for:

• Personalizing your experience and delivering content/products relevant to you
• Improving our website to better serve you
• Responding to customer service requests
• Administering contests, promotions, surveys, or other site features
• Quickly processing transactions
• Requesting ratings and reviews of services/products
• Following up after correspondence (live chat, email, phone inquiries)

How We Protect Your Information

• Our website is scanned regularly for security vulnerabilities
• All credit card transactions are handled through an external PCI-compliant gateway
• Regular malware scanning is implemented
• Personal information is stored behind secure networks and accessible only by authorized personnel
• Sensitive information is encrypted using SSL technology
• Transactions are processed through a gateway provider and not stored on our servers

Cookies

Cookies are small files transferred to your computer by our website to:

• Remember and process items in your shopping cart
• Understand and save your preferences for future visits
• Compile aggregate data about site traffic and interactions

Cookie Management:

• You can choose to receive warnings each time a cookie is sent
• You can turn off all cookies via your browser settings
• Learn more about cookies: AboutCookies.org

Note: Disabling cookies may turn off certain site features.

Third-Party Disclosure & Links

• We do not sell, trade, or transfer your PII to outside parties
• No third-party products or services are included on our website

Google

We use Google AdSense advertising and may use cookies for targeted ads.

• Google may use DART cookies to serve ads based on previous visits
• Users may opt out via Google Ad Settings or the Network Advertising Initiative Opt-Out

We also use:

• Google Display Network Impression Reporting
• Demographics and Interests Reporting
• First-party (Google Analytics) and third-party (DoubleClick) cookies for ad performance

California Online Privacy Protection Act (CalOPPA)

• Users can visit our site anonymously
• Privacy Policy link is visible on our home page
• Changes to the policy will be posted on the Privacy Policy page
• Users can update their personal information via email, phone, account login, live chat, or support ticket

Do Not Track Signals

We honor Do Not Track (DNT) browser signals and do not plant cookies or use advertising when DNT is enabled.

Third-Party Behavioral Tracking

We allow third-party behavioral tracking for advertising and analytics purposes.

Children’s Online Privacy Protection Act (COPPA)

• We do not knowingly collect personal information from children under 13
• We do not market to children under 13

Fair Information Practices

In the event of a data breach, we will:

• Notify you via email within 7 business days
• Notify users via in-site notification within 7 business days

We comply with the Individual Redress Principle, allowing individuals legal recourse against data collectors who fail to comply with privacy laws.

CAN-SPAM Act Compliance

We collect your email address to:

• Send information or respond to inquiries
• Process orders and send updates
• Provide information about products or services
• Market to clients after a transaction

To comply with CAN-SPAM, we:

• Do not use false or misleading subjects or addresses
• Identify promotional emails as advertisements
• Include our physical business address
• Monitor third-party email marketing compliance
• Honor unsubscribe requests promptly
• Provide an unsubscribe link at the bottom of each email

To unsubscribe: Follow the instructions at the bottom of any email, and you will be removed from all correspondence.